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Selling RPA

When my company started selling our Ratchet-X RPA platform twelve years ago (long before RPA had a name), we had a tough time marketing the solution for the following reasons; a) RPA is a technology that every organization can use, but apparently, it is very difficult...

RPA vs. Native Integration

For years, I have told our integration partners and customers; “Don’t let RPA become the hammer that makes every integration project look like a nail. If you can natively integrate applications through APIs, data exports and imports, or direct writes to backend...

RPA Projects – Roles and Responsibilities

No doubt RPA is a liberating technology. Liberating in that RPA allows users to automate existing manual processes or create new composite processes that users were traditionally told could not be done, or required unavailable or unaffordable domain specific...