help desk software
+(800) 286-4232 info@ratchetsoft.com

The docSTAR Action Pack enables users to “eclipse enable” any Windows, browser or legacy application without having to change that application in any way. 

Supported eclipse operations
The following eclipse operations are supported by the Action Pack:
  • Scan and index documents using integrated application data
  • Index and copy integrated application data into an open document’s metadata fields
  • Import new documents (with metadata), from application
  • Search for documents from integrated application 
How Do I Install the Action Pack?
Actions packs are installed from the Ratchet-X Commander desktop application. To install an Action Pack, perform the following:
  1. In Commander, click Tools | Install Action Pack. This will display the Install Action Pack dialog.
  2. Select the docSTAR Eclipse Action Pack from the the list of action packs presented in the left side of the dialog.
  3. Once selected, click the Install button. Note, if there is additional information regarding the selected action pack, a link will be made available below the action pack list. To view the additional information, click the link.
  4. Once the action pack installation begins, follow the screen prompts. Note that certain action packs may require prerequisites so be aware of any special prerequisite notes presented during the action pack install.
Have a Question or Comment?
If you have any questions or comments regarding the docSTAR Action Pack, you can email us at support@ratchetsoft.com or call us at (800) 286-4232.
 

Requirements & Highlights

Supported Operating Systems
• Windows XP through Windows 10

Supported Browsers & Versions
• Internet Explorer v6 – v11
• Chrome
• FireFox

Supported Terminal Emulators
• All

Supported Virtual Environments
• Citrix
• Microsoft RDP/Terminal Services
• VMWare

Workstation Hardware Requirements
• 1GB RAM
• 50 MB free hard disk space

Source code escrow program available