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New Article: RPA: Tactical Solutions With Strategic Implications

Last week, a long-standing prospect asked me, “How does my organization go about developing our RPA strategy. We want to make sure we get it right from the beginning.” Mind you, I have had this same conversation with this prospect for at least the last twelve months and he has yet to move on anything. I think it’s fair to say he is suffering from strategic analysis paralysis. He has identified three processes that are ripe for RPA. The processes are complimentary to each other and if done right, could have in his words “strategic implications” for the organization. And therein lies his challenge. He is afraid to implement a technical solution that may have strategic implications without the backing of a global strategy devised by a smart and sanctioned authority who knows more about integration than he…or so he thinks. If waiting for such a divinely inspired, fine-tuned RPA strategy is significantly delaying his organization’s ability to improve its processes and leverage new business opportunities, that in and of itself is not a good strategy? Click here to read more…