
KnowledgeLake Acquires RPA Technology Company RatchetSoft
ST. LOUIS, Missouri – January 17, 2019 – KnowledgeLake, a transactional content services company, today announced the acquisition of RatchetSoft, a U.S.-based robotic process automation (RPA) technology provider. KnowledgeLake customers and partners can now leverage...
read moreRPA: Production Management Tooling And Speaking The Language Of The User
Many of the early and successful RPA deployments we often read about have been implemented by large, IT-disciplined organizations that are accustomed to evaluating and implementing new technologies in an organized fashion. But those days are rapidly coming to an end....
read moreRPA: Hedging A Good Economy
For years, the conversations I’ve had with prospects about the promise of RPA often boiled down to the usual list of benefits:Cost reductionsIncreases in transaction processing flow Improved accuracyTighter securityHowever, as the US economy kicks into overdrive and...
read more“Is This You Guys?”
Last week, I conducted a web demo with a prospect who has been evaluating our RatchetSoft RPA platform. During the session, he pulled up an old ZapThink article from 2003 that profiled our offering. ZapThink was a niche consultancy that provided advice, guidance, and...
read moreRPA: What to Expect When You’re Expecting
When my wife was pregnant with our first child, many moons ago, the book; “What To Expect When You’re Expecting”, was required reading for both of us. The thinking being we’re in this together, so we need to prepare together. To say we were prepared for the blessed...
read moreMoving Things Along With User Prompts
There was a time not long ago when the back office was a cacophony of keys tapping, mice clicking, and workers groaning. But alas, those days are gone for RPA has left the din and drudgery of manual data entry to the ash heap of history. Today, sleek bots hum along...
read moreAttended Bot Technical Considerations
When I meet with customers to discuss RPA, the conversation almost always includes a primer on the differences between: attended, unattended and hybrid bots. However, recently, this conversation has gotten a bit more confusing for customers because they now have...
read more“Do We Really Want To Automate The Crap Too?”
One the most appealing parts of my RPA pitch is how RPA can be used to automate processes “as they currently exist”. Meaning, RPA can automate any process without requiring: modifications to the process itself, changes to the participating applications, or involvement...
read moreNew Demo Video: Processing Invoices with Attended, Unattended and Hybrid Bots
Check out our new demo video that shows how Ratchet-X can be configured to deploy attended, unattended and hybrid bots for invoice processing. Partner products featured in the video include Laserfiche and Artsyl's DocAlpha. Click here to view the...
read more“We Didn’t Buy RPA Technology, We Bought An Outcome”
I spend most of my time working directly with prospects and clients. What I like most about that side of the business is every day presents new and varied challenges that force me to learn and grow. And sometimes, I’m pleasantly reminded that a seemingly quaint lesson...
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