help desk software
+(800) 286-4232 info@ratchetsoft.com

Calling All MGAs To Orlando…

If you are planning to attend the AAMGA Automation and Technology Conference the week of March 14th in Orlando, please make sure you stop at booth #29 and say hello. We will be demoing several interesting Ratchet-X integrations including ACORD forms integration and...

read more

Ratchet-X For ImageRight Plug-In Video

Ratchet-X for ImageRight was released at the Vertafore/ImageRight User Conference back in August. We finally got around to creating a demo video of the plug-in and have posted as Ratchet-X Video Series video. If you’re interested in viewing the demo video, click...

read more

ImageRight User Conference Follow-up

Thank you to all who visited the Ratchet-X booth at the ImageRight User Group Conference. The tremendous response we received at the conference further confirms our belief that Ratchet-X and document management are beautiful match.We announced at the conference the...

read more

Ratchet-X and ETL

We recently exhibited Ratchet-X at Microsoft’s TechEd 2009 show in Los Angeles California. Thank you to all who visited our booth and made the show such a big success for us. While there was no shortage of ideas as to how Ratchet-X could be used within the...

read more

SOA Dead…Again?

The Death of SOA…again? How many times have I read this headline? I thought it died back in 2006 when it was mortally wounded and replaced by Web 2.0…which then, according to the pundits, itself perished in Spring 2008. It’s so hard to keep this stuff straight. The...

read more

Quick Copy: Simple Elegance

The more full-featured Ratchet-X becomes, the more tempted we are to unduly emphasize the product's more “cool and complicated” features during demos. Now I’m not saying these features are not useful. No doubt they are or we wouldn’t have funded their development in...

read more

Ratchet-X and Application Rationalization

Over the past two years or so, a number of consulting organizations have added “Application Rationalization” to their roster of services. Simply stated, application rationalization is the process by which an organization assesses its portfolio of application software...

read more

What’s New in Ratchet-X Version 3.5?

Good news for RatchetSoft users! Ratchet-X version 3.5 was released to the Ratchet-X Community last week. Here’s a review of what’s new.AssemblesThe most significant change in version 3.5 is the introduction of Assembles. While Ratchet-X has always had the ability to...

read more